Privacy policy
Privacy policy
The controller of your personal data is Maison Cerisine Sp. z o.o. [TEST DATA], ul. Testowa 1, 00-001 Warszawa, Poland [TEST DATA], email hello@ecom-cuongtm.cerisine.com.
What we collect and why
| Data | Purpose | Legal basis | | --- | --- | --- | | Email, phone, name, delivery address | Delivering your order, order and shipping emails | Contract (Art. 6(1)(b) GDPR) | | Order and payment records | Accounting and tax duties | Legal obligation (Art. 6(1)(c) GDPR) | | Return and complaint messages | Handling returns and complaints | Contract and legal obligation | | Analytics events (only with your consent) | Understanding how the shop is used | Consent (Art. 6(1)(a) GDPR) | | Marketing pixels (only with your consent) | Measuring and targeting advertising | Consent (Art. 6(1)(a) GDPR) |
Who receives your data
- PayPal, to take your payment. PayPal also acts as an independent controller.
- Our supplier, who packs and ships your order from Poland (name, phone, delivery address, items).
- Carriers, to deliver the parcel.
- Our email service provider, to send order emails.
- Only if you consent: Google (Analytics, Ads), Meta and TikTok through their pixels.
Some of these providers may transfer data outside the European Economic Area under the safeguards required by the GDPR.
How long we keep it
- Order and accounting records: 5 years from the end of the year of the order.
- Return and complaint records: until the related claims expire.
- Consent records: as long as needed to prove the consent.
- Analytics data: according to the settings of the analytics tool, at most 14 months.
Your rights
You may ask for access to your data, its correction, deletion, restriction or transfer, and object to processing based on our legitimate interest. You may withdraw consent at any time in Cookie settings, without affecting earlier processing. Write to hello@ecom-cuongtm.cerisine.com. You may also complain to the President of the Personal Data Protection Office (PUODO) in Warsaw.
Cookies
The Cookie policy lists the cookies we use.